Savings are HOT at the Radio Mall!!

Welcome to

The Radio Mall

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FAQ's

To contact the Radio Mall with any questions, concerns, or orders call anytime between 8am-5pm Monday through Friday by calling 785-632-5661 or 888-550-5376 or email us at radiomall@kclyradio.com


FREQUENTLY ASKED QUESTIONS

What is The KCLY/KFRM Radio Mall?

Simply put, the KCLY/KFRM Radio Mall is a way for you to save money on items or services you buy retail all the time. But you won't pay retail with the Radio Mall. We offer goods and services from local businesses at a great discount to you. All you have to do is buy a merchandise or service certificate through the Radio mall site and save, save, save! And you can save a number of ways, both online and off-line.

How do I order items?

You can order items several ways with the Radio Mall:

-- online at claycenter.bigdealsmedia.net, or
-- by phone at 785-632-5661 or 888-550-5376

-- by stopping by the Radio Station

However you place your order, you're sure to save with the KCLY/KFRM Radio Mall!

My password doesn't work!

If you have forgotten or lost your password, please call 785-632-5661 or email radiomall@kclyradio.com or click here.

I'm concerned about giving my credit card on the internet!

We use a secure server and encryption software to keep your credit card information secure. If you have concerns, you can call and place your order at 1-785-632-5661 Monday through Friday from 8:00 a.m. to 5:00 p.m.

How is my privacy protected?

We will not give or sell your personal information to third parties. No selling lists. No spam. We may from time to time send you information about any Radio Mall specials or alert you to specials. But if you don't want these updates, simply let us know and we'll take you off our email list.

How much is shipping and handling?

Shipping and handling is on us. No charge.

When will my certificates arrive at my mailbox?

We will process all orders before the end of the business day following your online transaction. If you choose to have your certificates mailed, you should see them in your mailbox within the next four business days from date of purchase. If you do not receive them within that time frame, please contact us. If you need your certificates earlier than that, please consider picking up your certificates at our office.

What is your return policy?

All sales on the KCLY/KFRM Radio Mall are final. We do not make refunds on orders after payment for your certificates are made. Once a credit card transaction online, or a cash transaction at our business office is made, there will be no refunds.

How long do I have to use my certificates?

All certificates have a one-year expiration from the date they were ordered.

When can I pick up my order?

Please give us a full hour from the time of your internet order to prepare your certificates.

If you have any questions regarding the Radio Mall, you can call anytime at our front desk during business hours 8:00 a.m. to 5:00 p.m. Our phone number is 1-785-632-5661. Or e-mail us at radiomall@kclyradio.com

 

During which hours may I pick-up my certificates? 

You can pick-up your Radio Mall orders at our offices at

KCLY/KFRM Radio
1815 Meadowlark Rd.

Clay Center, KS 67432

-- Monday through Friday (excluding major holidays), 8 a.m. to 5 p.m